Last updated: August 21, 2026

At Eagle Rise Apparel, our products are made to order and fulfilled through trusted print and fulfillment partners. Orders may be produced at facilities located in the United States, United Kingdom, European Union, Canada, Australia, or another facility selected based on product availability and delivery destination.

Processing & Delivery

Most orders are processed and prepared for shipment within 3–5 business days.

After your order has been shipped, delivery times generally range from 5–12 business days, depending on your destination, shipping carrier, customs clearance, and the product ordered.

Please note that these are estimated timeframes and are not guaranteed delivery dates. International orders may experience additional delays due to customs or circumstances outside our control.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on the destination, products ordered, and available shipping method.

Where applicable, shipping rates may vary between products because items can be fulfilled from different facilities.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking may take some time to become active after the carrier receives the package.

International Orders & Customs

Customers are responsible for providing an accurate shipping address.

International orders may be subject to customs duties, taxes, or other import charges imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Damaged, Defective, or Incorrect Orders

Because Eagle Rise Apparel products are made to order, we generally do not accept returns or exchanges for buyer's remorse, incorrect size selection, or a change of mind.

However, if your order arrives damaged, defective, or incorrect, please contact us at:

support@eagleriseapparel.com

within 7 days of delivery.

Please include your order number and clear photographs of the item and packaging. If the issue is confirmed, we will work with you to provide an appropriate resolution, such as a replacement or refund where applicable.

Address Changes & Order Cancellation

Please contact us as soon as possible if you need to change your shipping address or cancel an order.

Because our products are made to order, we may be unable to make changes or cancel an order once production has started.

Delayed or Lost Packages

If your tracking information indicates that a package has been delayed, please allow additional time for the carrier to complete delivery.

If a package is confirmed lost or there is another delivery issue, contact us at support@eagleriseapparel.com and we will assist you in resolving the issue with the fulfillment or shipping provider.

Questions

For questions about shipping or an existing order, contact:

support@eagleriseapparel.com

We appreciate your support of Eagle Rise Apparel.